The Outlook Group, Inc. is America's premier Funeral Service Solutions company. Founded in 1985, we offer a broad range of world-class services tailored to your unique needs. Services include pre-need consulting and program management, marketing and advertising, and education and training courses offered through our nationally acclaimed Academy.
The Academy offers a variety of courses tailored to meet the unique educational needs of todays contemporary funeral director. Instructors are all experienced funeral, sales and marketing professionals and coaches who have a successful track record working with business professionals and consumers. Courses are interactive, hands on, and feature individualized break-out sessions. Advanced level courses provide skill building opportunities that will enhance professional practice and increase productivity. Two things make all our training courses stand out. First, there are “NO Strings Attached.” We provide education for education's sake - just to help people get better at what they do. Our training isnt a prelude to “selling” anything. Second, all our courses are rejuvenated for todays modern consumer. Most of the course content that other educational providers teach, regarding funeral service enhancement education, is based on training and education models designed 20 or more years ago. Maybe that was fine then but today we are serving a new and significantly more savvy generation its time to adjust and provide training based on the distinctive wants and needs of todays Silent and Baby Boomer generations. Our training processes focus on good questioning and listening skills. Its training with integrity and ethics for the benefit of everyone involved.
All our services are specifically designed to help further develop and/or enhance your existing business services, pre-need, sales and marketing programs. We help clients overcome challenges, maintain success, and achieve excellence. The Outlook Group, Inc. is about looking out for our clients best interests. We view our working relationship as a true partnership; always pursuing a deliberate and steady pace with a constant focus on the accountability, education, sales and marketing process.